1. If the product is delivered in a damaged condition, the wrong product is sent, the product is in dead condition or defective upon arrival, The buyer will have 72 hours to contact us so that we can help resolve the issue with a replacement. An uncut unboxing video is compulsory to claim for the same.

2. In rare cases, Returns can be allowed with a 5% Charge + with twice the shipping charge if the order is cancelled after shipping. Note: Product must be sealed.

3. No returns/refunds/replacements are allowed if you don’t like the product or if the seal of the product is opened.

4. In case of a return/refund, we process the refund once the products have been received and verified at our location.

5. In case the product isn’t available at the time of replacement, then full refund will be initiated.

6. All the accessories which were delivered along with the product should be returned in the same way and along with the product (including the invoice)

7. In case there are any claims of the product being faulty on delivery, we will pick up the product and replace it after we test the product. In case the product is found to be not faulty, the customer will have to bear the shipping charges of the product to our origin and to the customer ( twice the shipping )