1. What are the shipping options available for my order?
Ans. We have both the options available for shipping surface as well as air. We prefer the fastest option available on your pincode.

2. How long does it typically take for my order to be shipped?
Ans. Majority orders are typically shipped out within 24-48hrs of being placed.

3. How can I track my order once it has been shipped?
Ans. You’ll receive a tracking link on your registered email as well as phone number.

4. What are the shipping costs associated with my order?
Ans. We don’t charge any extra for shipping, it’s totally free.

5. Is it possible to change the shipping address after placing an order?
Ans. Yes you can mail us within 24hrs of placing your order. It can be changed only till the product isn’t dispatched from our facility.

6. Can I expedite the shipping process for my order?
Ans. We usually pick the fastest mode available still you can contact our customer support and they’ll do the needful.

7. What happens if my order is lost during shipping?
Ans. In case the order is marked as lost by the shipping company you need not worry your money is safe with us. We will send you a new product or refund based on the availability of the product.

8. What should I do if my order arrives damaged?
Ans. Kindly make and share an uncut unboxing video of the packaging and product share the same with our customer support team they’ll guide you through the replacement process.

9. Can I request a specific delivery date for my order?
Ans. Yes you can inform us before placing the order and we’ll do the needful.

10. Is it possible to ship internationally?
Ans. As of now Elitehubs only ships products throughout India only.

11. What happens if I’m not available to receive my package when it is delivered?
Ans. In case you are unavailable at the time of delivery you can inform the same to the courier when they call you and it will be automatically rescheduled for the next day.

12. Is it possible to cancel my order after it has been shipped?
Ans. Unfortunately we cannot cancel the orders once they are in transit.

13. What courier(s) do you use for shipping?
Ans. We use the following courier options based on your pincode the fastest possible one:
Iway Logistics,Bluedart,DTDC,Delhivery,Xpressbees,Ecom Express,EKart Logistics & Amazon Shipping.

14. Do you offer same-day or next-day shipping options?
Ans. Yes, Kindly contact us before placing your order. In some cases there might be an additional charge the team will update you regarding the same and do the needful.

15. Can I request a delivery time frame for my order?
Ans. Yes you can inform us before placing the order and we will confirm the same if it’s possible or not.
16. Are there any additional fees for shipping oversized items?
Ans. There are no additional charges.

17. Do you offer free shipping for orders over a certain amount?
Ans. There’s no minimum limit for free shipping. It’s applicable on all the orders.

18. Is it possible to have my order held for pickup at a shipping location?
Ans. Yes you can opt for a store pickup by informing us via call whatsapp or email.

19. What happens if I provide an incorrect shipping address?
Ans. We can rectify this error until the product is dispatched once dispatched we cannot alter the address.

20. How can I cancel my order before it is shipped?
Ans. We only offer cancellation within the first 24hrs of placing the order; it can be canceled by contacting our customer service team.

21. Can I choose a specific shipping carrier for my order?
Ans. Yes you can mention the same in the notes section while placing the order the specific courier shipping will only be possible if it’s available on your pincode.

22. Is it possible to request gift wrapping for shipped orders?
Ans. Yes you can inform us via the notes section while placing the order or inform our customer support team.

23. Do you off